Hill B. Working with Microsoft Office 365: Running Your Small Business in the Cloud

Microsoft Press, 2012. — 350 p. — ISBN: 0735658994.Take control of your small business communication and increase your productivity—with Microsoft Office 365 cloud services. Through extensive walkthroughs, easy-to-follow procedures, and real-world tips, you’ll learn how to implement Office 365 for professionals and small businesses—without having to be an IT expert. You’ll also gain valuable knowledge on configuring, deploying, and maintaining Office 365 no matter which plan you choose.Discover how to:
Deploy and manage Office 365 cloud services quickly and easily;
Improve your business image with a custom website and email domain name;
Set up Office 365 on individual business PCs and simply migrate your email;
Share lists, calendars, and contacts with Microsoft Outlook and Exchange Online;
Stay connected to your business almost anywhere through mobile devices;
Optimize team collaboration and file sharing using Microsoft SharePoint Online;
Keep in touch with important contacts using instant messaging, conferencing, and video;
Use Microsoft Lync Online to chat in real-time, or augment phone calls with text.Office 365: A Big Deal for Small Business
What Is a Cloud Service?
Current Services vs. the Cloud.
Are Cloud Services a Good Deal for Small Businesses?
Office 365 in a Nutshell.
The Cloud vs. Self-Hosting.
How Can My Company Benefit from Office 365?
Professional Image.
Keep Using What You Know.
Work In or Out of the Office.
Security and Availability.
What’s Included in Office 365?
Exchange Online for Email.
SharePoint Online for Document Collaboration and Websites.
Office Web Apps.
Instant Messaging and Online Meetings with Lync Online.
Office Professional Plus (Optional).
Next Steps.Choosing an Office 365 Plan
The E Plans.
Advantages of All E Plans.
Plan E1.
Plan E2.
Plans E3 and E4.
Office Professional Plus.
The K Plans.
Scenarios That Are Not a Good Fit.
Mass Email Companies.
Businesses with Slow or Unreliable Internet Connections.
Specific Compliance and Security Requirements.
Significant Investments in Third-Party or Custom Software for On-Premises Servers.
Work with Large or Non-Office Files.
For More Information.Signing Up for the Office 365 P1 Plan
The Free Trial.
Sign Up for the Trial.
Step 1: Complete the Sign Up Page.
Step 2: Sign In.
Step 3: Ensure Administrator Password Recovery.
Step 4: Use Office 365!
Purchase the Service.
Next Steps.The Dual Purpose Office 365 Portal
The Main Menu.
The Home Page.
The Home Page: First Use.
The Home Page: On the Road.
The Office 365 Portal Profile.
The Office 365 Admin Portal.
Management.
Subscriptions.
Support.
Service Administration.
Put the Portal to Work.Working with User Accounts.
Password Best Practices.
Add a New User.
Step 1: Details.
Step 2: Settings.
Step 3: Assign Licenses.
Step 4: Send Results in Email.
Step 5: Results.
Bulk Add Users.
Step 1: Select File.
Step 2: Verification.
Step 3: Settings.
Step 4: Licenses.
Step 5: Email.
Step 6: Results.
Reset Passwords.
User Password Reset.
Administrator Password Reset.
Delete a User.
Edit User Information.
Block a User’s Sign In.
Bulk Editing.
Adding Users Recap.Working with Custom Domains
About Domains and DNS.
Microsoft’s DNS Solutions.
An Alternate DNS Solution.
Timing and DNS Changes.
Your First Domain.
When to Add Users.
Reuse Your Domain in Office 365.
Add a Domain: Common Steps. Add a Domain by Using the Domain Quickstart Wizard.
Confirm That You Own Your Domain (Domain Validation).
Verification Methods.
Add Verification Entries.
Variations from the General Instructions.
Delay Before Validation.
Set Up Office 365 DNS for Your Website.
Update Existing Office 365 Email Addresses.
Add Users.
Complete the Process.
To View Your Office 365 DNS Settings.
Assign Microsoft as the DNS Provider.
Add a Domain Without the Domain Quickstart Wizard.
Specify Domain.
Verify Domain.
Prepare Your Accounts.
Update Office 365 DNS for Your Website and Other Services.
Change Name Servers.
Add a Domain Without Redirecting DNS.
Multiple Domains.
SharePoint Online and Custom Domains.
Final Thoughts.Desktop Setup and Migration
Cleaning House.
Document Your Existing Setup.
Migration Options.
Use a Partner or Service.
Move Mail with PST Files.
Export from Outlook.
Use Connected Accounts.
Export Calendar Settings. Set Up Your Desktop for Office 365.
Download Steps.
Install Lync 2010.
Run Office 365 Setup.
Complete the Lync 2010 Setup.
Set Up Outlook.
Import Mail, Contacts, and Other Settings from a PST.
Merge the Contents into Your New Mailbox.
Attach the PST to Your Outlook Profile as a Local Folder.
Selective Importing and Filtering.
Import Contacts and Other Data by Using a CSV File.
Import Calendar Information by Using an iCAL File.
Next Steps.Working with Outlook Web App
Personalization.
Set the Language and Time Zone.
Set Up Conversation View.
Add Instant Messaging Contacts to OWA.
Select a Theme.
Create a Signature.
Configure Message Format, Read Receipts, and Other Settings.
Create a Rule to Send a Text Message to Your Phone.
External Contacts.
Create an External Contact.
Add Details to the External Contact.
MailTips and Office 365.
Add and Administer a Distribution Group.
Create an All Employees Public Group.
Use Distribution Groups with External Email Addresses.
When Not to Use Distribution Groups.
Join a Public Group. Connected Accounts: Add an Existing Mail Service to Office 365.
Send Email from Your Connected Account Address.
Frequency of Reading Mail from Connected Account.
Add and Administer a Conference Room.
Customize a Room Mailbox.
Wipe Your Cell Phone.
Enable and Configure the Personal Archive.
Enable and Apply Archive Policy.
Enable and Apply Retention Policy.
For More Information.Working with Mobile Devices
Windows Phones.
Exchange ActiveSync Devices.
BlackBerry.
The Mobile Phone Setup Wizard.
Use SharePoint Online with a Mobile Device.
Windows 7 or Phone.
Other Phones and Mobile Devices.
Microsoft Lync 2010 Mobile.
Mobile Device Administration.
Prevent ActiveSync Users from Accessing Email.
Phone and Voice Administration.
Connection Is Key.Improving Your Business Image and Productivity with Outlook
Improve Your Image.
Use a Custom Domain.
Create a Signature.
Reply to External Contacts with a Meeting Request.
Online Meetings with Microsoft Lync Online.
Publish Your Calendar. Contents xi
Improve Your Productivity.
Use the GAL.
Share Your Calendar.
Designate a Delegate.
Use MailTips.
Reply with a Meeting Request (Internal Recipients).
Use Out-of-Office Messages.
Refine Your Junk Mail Filter.
Use the Outlook Social Connector.
Install a Social Connector Provider.
For More Information.Working with SharePoint Online
SharePoint Online Structure and Terminology.
Access SharePoint Online.
Use Office Web Apps.
The OWA Conundrum.
Create Documents by Using OWA.
Save Documents by Using OWA.
Print from Office Web Apps.
How to Disable OWA.
Add Files to SharePoint Online.
Create Folders for Shared Documents.
Open SharePoint Files by Using Windows Explorer.
Troubleshoot Open With Windows Explorer.
Create a New Document Library.
Add Alerts to the Document Library.
Library Settings.
Title, Description, and Navigation.
Versioning Settings.
Workflow Settings.
Delete a Document Library or Document.
Recover from the Recycle Bin. Manage Permissions.
Add a Checked Out To Column.
Presence in SharePoint Online.
Publish a Document Library to Outlook.
Work with SharePoint Online Documents in Microsoft Office.
Open a Document in Microsoft Word.
Editing Online and Coauthoring.
Check Out a Document.
Check In a Document (Offline Editing).
SharePoint and OneNote.
Edit the Team Site Page.
Change the Title.
SharePoint Online Web Parts.
Add an Image.
Change the Page Layout.
Calendars, Contacts, and Tasks.
Add Pages to Your Team Site.
Create New Sites.
Create Pages for New Sites.
Work with Lists.
Create a List from an Excel Spreadsheet.
Add a Quick Launch Link.
DataSheet View.
Edit Existing Columns.
Add New Columns.
Reorder Columns.
Filtering and Sorting.
Invite External Users to Share Documents.
Limited to Live ID Authentication.
Send an Invitation.
Restrict External Users to Specific Content.
Mobile Devices. Publish a Public Website.
Use a Custom URL.
Customize the Website.
Limitations of the Public Site.
Advanced Topics and Resources.
For More Information.Working with Lync Online
Get to Know the Lync 2010 Client.
Sign In to Lync Online.
Open the Options Menu.
Configure Audio and Video.
Personalize Lync 2010.
Add Your Picture.
Set Your Location.
Set Your Activity.
Add Your Phone Numbers.
Set Ringtones and Sounds.
Add Contacts.
From Your Organization.
Add Contacts From Outside Your Company.
Use the Contact Card.
Presence and Lync Online.
Status Indicators.
Manually Set Status.
Presence in Other Programs.
IM.
Start and Accept an IM Session.
Add Others to Your Chat.
Conversation History.
File Transfer.
Voice Calls. Share.
Share an Application.
The Presenter’s View of a Shared Application.
The Participant’s View of a Shared Application.
Request and Grant Control.
Designated Driver.
Share a Desktop.
Invite Others to Online Meetings.
Meet Now.
Schedule an Online Meeting with Outlook.
Join Meetings.
The Lync 2010 Attendee Client.
The Lync Web App.
The End-User Experience.
Meeting Setup and Preparation.
Meeting Configuration.
Upload a PowerPoint Deck.
Navigate the Deck.
Polls.
Manage the Meeting.
Admit People from the Lobby.
Mute Audio.
Use Video.
Real-Time Annotation and Demonstrations.
Present Demos.
Lync Online Administration.
Users.
Enable or Disable External Communications.
For More Information.Deployment Checklist.