Hamilton Cheryl. Communicating for Results

8th edition. — Cengage Learning, 2007. — 463 p.Communicating for Results, Eighth Edition, is directed at those who are interested in self-improvement. It is designed to introduce necessary communication skills to people with very little work experience, to improve the communication skills of entry-level managers and employees, and to serve as a reference book for experienced professionals who wish to refresh or update their communication skills.