Wright Len Tiu, Moutinho Luiz, Stone Merlin, Bagozzi Richard P. (eds.). The Routledge Companion to Marketing Research

Routledge, 2021. — 632 p.This single-volume reference provides an alternative to traditional marketing research methods handbooks, focusing entirely on the new and innovative methods and technologies that are transforming marketing research and practice. Including original contributions and case studies from leading global specialists, this handbook covers many pioneering methods, such as:
Methods for the analysis of user- and customer-generated data, including opinion mining and sentiment analysis
Big data
Neuroscientific techniques and physiological measures
Human–computer interaction
Emerging approaches such as shadowing, netnographies and ethnographies.
Transcending the old divisions between qualitative and quantitative research methods, this book is an essential tool for market researchers in academia and practice.