Thill J.V., Bovee C.L. Excellence in Business Communication

12th edition. Pearson, 2017. — 672 p. — ISBN10: 1-292-15665-1, ISBN13: 978-1-292-15665-1.Learn Business Communication Skills by Example. Excellent, effective, and practical business communication skills are necessary in order to succeed in today’s business world. Excellence in Business Communication delivers an abundance of the most realistic model documents and tools, helping readers learn business communication skills by example.