Young Indi. Practical Empathy: For Collaboration and Creativity in Your Work

Rosenfeld Media, 2015. — 200 p. — ISBN10: 1933820489; ISBN13: 978-1933820484.Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.What’s in This Book?
There are nine chapters in this book grouped into three areas:
What role does empathy play in your work?
Developing empathy
Applying empathy (in the things you create, as you collaborate, and within your organization as a whole)