Ready Anne Cooper. Off the Cuff: What to Say at a Moment's Notice

Career Press, 2004. — 236 p.An estimated 99 percent of what we say is impromptu, which is defined as without preparation or advance thought. This book helps you learn both basic and advanced skills in solving communication challenges that range from apologies and meetings to introductions and eulogies.
This book is a comprehensive approach to speaking for all occasions, and a guide to knowing what to say, when to say it, and how to say it right. It will teach you how to: Say a few words whenever and wherever called upon; Make your arguments clear, concise, and effective. Add depth to any new product announcement. Provide wisdom and comfort at a friend's funeral. Craft original speeches and presentations. Collect quotes that communicate volumes with just the right "few words." Map out your communication through a fill-in-the-blank process. Know how the colors you wear will influence an audience. And much more. Now it's time to learn how to do it easily, effectively, and fearlessly...in front of a group.