EBook, Planegg, Spotlight Verlag GmbH, 2016. 262 pp.
English is the language of international business. But many people who use the language - both native and non-native speakers - are not very effective communicators. In this book, we provide ten tips for each of ten key business communication tips, including listening, speaking, telephoning, taking part in meetings and building your business network.
Chapter 1 - Listening
Chapter 2 - Speaking
Chapter 3 - Writing
Chapter 4 - Telephoning
Chapter 5 - Meetings
Chapetr 6 - Contacts
Chapter 7 - Negotiating
Chapter 8 - Teamwork
Chapter 9 - Presentations
Chapter 10 - Solving Problems
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