Gautam N. Analysis of Queues: Methods and Applications

Hoboken: CRC Press, 2012. — 788 p.Author
List of Case Studies
List of ParadoxesExponential Interarrival and Service Times: Closed-Form Expressions
Exponential Interarrival and Service Times: Numerical Techniques and Approximations
General Interarrival and/or Service Times: Closed-Form Expressions and Approximations
Multiclass Queues under Various Service Disciplines
Exact Results in Network of Queues:Product Form
Approximations for General Queueing Networks
Fluid Models for Stability, Approximations, and Analysis of Time-Varying Queues
Stochastic Fluid-Flow Queues: Characteristics and Exact Analysis
Stochastic Fluid-Flow Queues: Bounds and Tail AsymptoticsRandom Variables
Stochastic Processes