Keller P. Six Sigma Demystified

McGraw-Hill, 2010. — 528 p. — 2nd ed. — ISBN: 007174679X, 9780071746793Six Sigma is among the most effective process methods used today-and it's also among the most baffling topics to those new to the subject.
The good news is Six Sigma DeMYSTiFieD, second edition, explains it all in a language you'll understand. This easy-to-understand reference teaches the methods of Six Sigma, explains their applications, and tests expertise-without confusing statistics and formulas. In no time, you'll develop the skills you need to solve problems, anticipate customer needs, and meet the demands of the most challenging markets.
Filled with practical hands-on advice and essential organizational tips, Six Sigma DeMYSTiFieD provides a complete blueprint for developing strategies, plotting growth, and performing at peak efficiency for maximum profits.