Lehman Carol M., DuFrene Debbie D. Business Communication

Cengage Learning, 2010. — 652 p.For more than six decades, Lehman and DuFrene's Business communication has established itself as the authoritative standard in the field. Marked by a concise, coherent writing style; enriched with an abundance of model documents; and organized around a unique and effective Strategic Forces Model that translates communication theory into applied best practices, the text has consistently proven its value to both instructors and students.