Bernard H. Boar The Art of Strategic Planning for Information Technology. Second Edition

Wiley, 2001. — 368 p. — ISBN: 978-0-471-37655-2.Strategic Planning for Information Technology.
Managing IT for Competitive Advantage.
Assessment.
Strategy.
Execution.
Quality Control.
Administration.
Epilogue.
Appendix A Aphorisms of Strategy.
Appendix B Glossary.
Appendix C Customer Satisfaction Measurements.