5th (Fifth) edition. —Wiley, 2004. — 760 p.
This book is about the use of modem statistical methods for quality control and improvement, It provides comprehensive coverage of the subject from basic principles to state-of-the-art concepts and applications. The objective is to give the reader a sound understanding of the principles and the basis for applying them in a variety of situations. Although statistical techniques are emphasized throughout, the book has a strong engineering and management orientation. Extensive knowledge of statistics is not a prerequisite for using this book. Readers whose background includes a basic course in statistical methods will find much of the material in this book easily accessible.